We apologise for the inconvenience. There may be instances whereby there is a delay in the balance being refunded to your Touch 'n Go eWallet. Please wait for your refund within 2 business days of your fuelling activity. If you do not receive your refund after 2 business days, kindly contact Touch 'n Go Careline for further support.
- Contact no: 0327148888 - Monday to Friday, 8.00am-8.00pm (including public holidays)
- Email: careline@touchngo.com.my
- e-Customer Services webform: https://www.touchngo.com.my/eservices/customerServices.aspx
- Social Media: ‘Touch ‘n Go Malaysia’ on Facebook or Twitter at @Mytouchngo