The difference between the pre-set auto debit amount and actual amount will be refunded to your TNG eWallet within 10 mins after you have completed fuelling. However, there may be instances whereby the refund takes up to 24 hours. Please wait for your refund within 24 hours of your fuelling activity. If you do not receive your refund after 24 hours, kindly contact Touch 'n Go Careline for further support.
- Contact no.: 0327148888 - Monday to Friday, 8.30am-5.30pm (including public holidays)
- Email: careline@touchngo.com.my
- e-Customer Services webform: https://www.touchngo.com.my/eservices/customerServices.aspx
- Social Media: ‘Touch ‘n Go Malaysia’ on Facebook or Twitter at @Mytouchngo