The system auto deducts funds from Touch 'n Go RFID users who have opted in to use Touch ‘n Go RFID for petrol, and who park in the designated Touch ‘n Go RFID bay. Not to worry, if you did not pump petrol, your money will be refunded to you. The refund will take effect within 10 mins. However, there may be instances whereby the refund takes up to 2 business days. If you do not receive your refund after 2 business days, kindly contact Touch 'n Go Careline for further support.
- Contact no.: 0327148888 - Monday to Friday, 8.30am-5.30pm (including public holidays)
- Email: email@example.com
- e-Customer Services webform: https://www.touchngo.com.my/eservices/customerServices.aspx
- Social Media: ‘Touch ‘n Go Malaysia’ on Facebook or Twitter at @Mytouchngo