The system auto deducts funds from Touch 'n Go RFID users who have opted in to use RFID Fuelling, and who park in the designated RFID bay. Not to worry, if you did not fuel, your money will be refunded to you. The refund will take effect within 10 mins. However, there may be instances whereby the refund takes up to 24 hours. If you do not receive your refund after 24 hours, kindly contact Touch 'n Go Careline for further support.
- Contact no.: 0327148888 - Monday to Friday, 8.00am-8.00pm (including public holidays)
- Email: careline@touchngo.com.my
- e-Customer Services webform: https://www.touchngo.com.my/eservices/customerServices.aspx
- Social Media: ‘Touch ‘n Go Malaysia’ on Facebook or Twitter at @Mytouchngo