The balance will be refunded into your Touch 'n Go eWallet within 10 mins after you have completed pumping petrol. However, there may be instances whereby the refund takes up to 2 business days. Please wait for your refund within 2 business days after you have pumped petrol. If you do not receive your refund after 2 business days, kindly contact Touch 'n Go Careline for further support.
- Contact no.: 0327148888 - Monday to Friday, 8.30am-5.30pm (including public holidays)
- Email: firstname.lastname@example.org
- e-Customer Services webform: https://www.touchngo.com.my/eservices/customerServices.aspx
Social Media: ‘Touch ‘n Go Malaysia’ on Facebook or Twitter at @Mytouchngo