What should I do if I lose my smartphone that has my Touch ‘n Go e-Wallet account?
Updated
Step 1: Please reach out to us via the T@ngo Live Chat on the TNG eWallet apps to suspend your Touch ‘n Go e-Wallet account immediately. This is to protect your balance in your Touch ‘n Go e-Wallet account.
Step 2: Contact your mobile service provider to block your SIM card immediately, to prevent any attempt to request OTP to reset your Touch ‘n Go e-Wallet password/ PIN.
