Please make a visit to the merchant to request for refund. Any request for refund shall be subject to the merchant’s refund policy and any terms and conditions imposed on such refunds. Upon successful approval on your refund, your refund will be credited into your Touch ‘n Go eWallet.
Articles in this section
- What is "Cross-Border Payment Service"?
- In which countries are “Cross-Border Payment Service” available?
- Is this only open to Malaysian users who travel abroad? How about Japanese or any other nationalities who want to use Touch ‘n Go eWallet in Japan or in Malaysia?
- What are the requirements a Malaysian user must meet in order to use the service?
- How do I make payment abroad with the Touch ‘n Go eWallet using QR Code at Merchant’s outlets?
- How do I know which merchants are available for cross-border payment?
- What is the currency exchange rate of the payment like when transaction is done overseas?
- Will users be able to view their latest transactions immediately?
- Will this require a local mobile line & data plan?
- Is there any transaction limit applied on cross-border transaction?