A Cash Out request will be captured in the GO+ dashboard transaction details. If you Cash Out to :
- Your TNG eWallet, the money will be credited instantly
- Your bank account, the money will be transferred within one business day from your transaction date (T+1) if the request is made before 4:00 PM (T). However, if the request is made at or after 4:00 PM (T), it will be treated as a next day request and the money will be transferred within 2 business days (T+2).
- However, you may want to check your bank account first as occasionally money has been transferred into your bank account but TNGD will only update the status upon receiving confirmation from the bank 1 day later.
- Upon the first successful cash out to your bank account, as soon as the name of your eWallet and bank account matches (status: verified), you will see a verified tag and your subsequent Cash out request will take 2 calendar days (T+1) to complete processing.
- Facilitate payment to TNGD merchants, the Cash Out amount will be debited immediately from your GO+ balance.