Below are possible reasons for unsuccessful cash in via FPX :
- You might have transferred from an FPX bank account that is not registered under your name.
- You might have failed a bank portal authentication step (e.g. invalid login to bank portal, invalid entry of bank One Time Password (OTP), insufficient funds in bank account, etc).
- You did not meet the necessary requirements.
- Your TNG eWallet might have experienced a connection timeout, please try again later.