To ensure that your ID submission is successful, please note the following: -
- Ensure that you are submitting your MyKad or MyTentera.
- Only capture the front part of your ID.
- Ensure that there is no glare when capturing the photo of your ID.
- Ensure that you are capturing the photo in a bright environment for better picture quality.
- Do not cover your ID with your finger when capturing it, as it may impact the optical character recognition (OCR) accuracy.