- Step 1 : Contact the Touch ‘n Go eWallet Careline at 03-5022 3888 to suspend your Touch ‘n Go eWallet account immediately. This is to protect your balance in your Touch ‘n Go eWallet account.
- Step 2 : Contact your mobile service provider to block your SIM card immediately, to prevent any attempt to request OTP to reset your Touch ‘n Go eWallet password/ PIN.