Thank you for your interest in claiming the e-Tunai Rakyat Programme using Touch ‘n Go eWallet!
Please follow the steps below to claim:
Step (1): Launch the Touch ‘n Go eWallet.
Step (2): From the home screen, click on the “Claim now!” button from the e-Tunai Rakyat pop-up. (Refer Image 1.0) or banner (Refer Image 1.1)
Step (3): Accept the terms and then click on the “Claim now!” button to proceed. (Refer Image 1.2)
Step (4): Review your personal details.
You may also edit your name if the name shown on your screen is not the same as per your MyKad. (Refer Image 1.3).
If your MyKad number is listed wrongly or not as per your MyKad, here is what you could do:
1. Perform Account Verification to edit your MyKad number if you have never perform Account Verification before OR;
2. Submit a service request HERE to change your MyKad number if you have already performed Account Verification.
*NOTE: IF YOUR CLAIM INFORMATION IS NOT AS PER YOUR MYKAD, YOUR CLAIM WILL BE REJECTED.
*For users who came across this screen (Refer Image 1.4), you will need to proceed with the Account Verification process first. You may find the guide HERE.
Step (5): Once you have reviewed your details, click on the “Yes, Submit Now” button to proceed. (Refer Image 1.5)
Step (6): And there you go. You have successfully submitted your claim for the e-Tunai Rakyat! It will take up to 5 days for your claim to be processed. (Refer Image 1.6)