If you feel the summon is incorrect, please follow the below steps:
1) Check if the Date/Time of the payment is before the Date/Time of the summon issued.
2) Check the vehicle number on the summon and the vehicle number in your payment details in the ‘Receipt’ section.
3) If both the above details are correct then you can write to us here and share your registered mobile number and an image of the summon issued.
Please note the timelines and process as follow:
After verification, we pass your concerns to the parking operator appointed by the council to investigate the same. We will respond to you between 3 to 7 working days about the update from the parking operator.