This is because you did not meet any of the following eligibility criteria:
1. Malaysian citizen with MyKad.
2. Age 18 years and above in year 2020.
3. Have an annual income of less than RM100,000 for year 2018.
4. Have not claimed the RM30 e-Tunai Rakyat from another approved e-Wallet.
The eligibility is verified through the data from the Jabatan Pendaftaran Negara and Lembaga Hasil Dalam Negeri.