To verify your account, simply tap on the profile icon located at the top right corner of your eWallet home screen. For more information, you may visit our FAQ on account verification here.
Articles in this section
- What's TNG eWallet's Money-back Guarantee policy?
- What are the requirements to qualify for TNG eWallet's Money-back Guarantee?
- Under what circumstances will a user not be covered by TNG eWallet's Money-back Guarantee policy?
- How do I make a Money-back Guarantee claim?
- What documents are required to submit with my Money-back Guarantee claim?
- How is the disputed sum refunded via TNG eWallet's Money-back Guarantee?
- I've submitted a claim with TNG eWallet's Money-back Guarantee. Does this mean I am guaranteed a refund?
- How soon will I get my money back after filing a claim under TNG eWallet's Money-back Guarantee policy?
- Is there a limit to the amount I can claim under TNG eWallet's Money-back Guarantee policy?
- My TNG eWallet account in not verified yet, can I file an unauthorised transaction dispute or submit Money-back Guarantee claim? / I haven’t verified my TNG eWallet account. Can I still file a Money-back Guarantee claim?