What happens to my TNG RFID Tag if my vehicle is lost/stolen?

You are required to contact Touch ‘n Go Careline immediately to report the incident. Touch ‘n Go Careline will terminate the TNG RFID Tag to prevent further usage.

You can contact us through one of the following channels:

1. For self-termination, visit TNG RFID Portal
2. Or you can contact TNG at:

   Live Chat	Touch ‘n Go Corporate Website or Visit https://www.touchngo.com.my/ Click “Chat with us” icon at bottom right 8.00 am to 8.00 pm Monday - Friday (including public holidays)
   Email	careline@touchngo.com.my
   Careline	+603 2714 8888 8.00 am to 8.00 pm Monday - Friday (including public holidays)
   Facebook	www.facebook.com/MyTouchnGo
   Twitter	www.twitter.com/MyTouchnGo
   Webform	https://www.touchngo.com.my/eservices/customerServices.aspx
   TNG Card Information & Transactions	https://tngportal.touchngo.com.my/
   Refund for TNG Card	https://www.touchngo.com.my/erefund/