You are required to contact Touch ‘n Go Careline immediately to report the incident. Touch ‘n Go Careline will terminate the TNG RFID Tag to prevent further usage.
You can contact us through one of the following channels:
- For self-termination, visit TNG RFID Portal
- Or you can contact TNG at:
Live Chat
Touch ‘n Go Corporate Website or
Visit https://www.touchngo.com.my/
Click “Chat with us” icon at bottom right
8.00 am to 8.00 pm Monday - Friday (including public holidays)
Email
Careline
8.00 am to 8.00 pm Monday - Friday (including public holidays)
Facebook
Twitter
Webform
TNG Card Information & Transactions
Refund for TNG Card