AIA will not pay for any claim of Pet Care: Veterinary Expenses in respect of the following:
- Each claim amount is RM100 and below;
- Pet is not staying at a licensed pet boarding facility during the Insured Person’s trip;
- Pet boarding of more than one (1) pet;
- Pre-existing conditions of your pet;
- Further treatment for your pet or consulting another veterinary specialist as second opinion for the same accidental bodily injury or sickness;
- Routine or preventive treatment including and not limited to the cost of any pet food and/or supplements, shampoo, routine bathing, preventative vaccinations, spaying, castration, routine removal of dew claws, killing and controlling fleas, treating round worms and tapeworms, ticks, mites, grooming and nail clipping or any complications arising from these treatments;
- Costs not supported by receipts or invoices from any veterinarian or where the receipts or invoices do not show full details of the cost incurred.
AIA will not pay for any claim of Pet Care: Daily Allowance for Pet Boarding in respect of the following:
- Pet is not staying at a licensed pet boarding facility during the Insured Person’s trip;
- Pet boarding of more than one (1) pet;
- Extension of stay at pet boarding facility for reasons other than hospitalization of the Insured Person or Travel Delay.
Note: The list is not exhaustive. Kindly refer to the policy contract here for the full list of exclusions applicable to Rider 3: Pet Care.