For product information, please visit our website at www.touchngo.com.my or find out more from the Product Disclosure Sheet (Allianz / Zurich) or policy wording / certificate wording.
For general enquiries, including claim registration via the TNG eWallet, please reach out to us via the T@ngo Live Chat on the TNG eWallet apps (available from 8:00 a.m. – 8:00 p.m., Monday - Friday, including public holidays) or e-mail to careline@touchngo.com.my.
For claim enquiries, you may contact the insurance company / takaful operator’s customer service:
- For Allianz: 1-300-22-5542 (available from 9:00 a.m. to 6:00 p.m., Monday - Friday, excluding public holidays) or e-mail to customer.service@allianz.com.my.
- For Zurich: 1-300-888-622 (available from 8:30 a.m. - 5:15 p.m., Monday - Friday, excluding public holidays) or e-mail to callcentre@zurich.com.my.