[Notes : Face verification is being upgraded for iOS users, this feature will be temporarily disabled. Kindly use your PIN as alternate authentication. Thank you for your patience.]
Please temporarily disable face verification first.
You’ll then need to verify your eWallet account, and this will automatically update your face verification. You can re-enable face verification after completing these steps.
Below are the articles that may be useful for you :
How do I disable face verification?
How do I use face verification?