The function to reload your eWallet via credit card has been limited because we noticed that there have been suspicious activities on your account.
However, you may still reload your eWallet balance using your bank account directly via FPX, Debit Card or Reload PIN.
We had detected suspicious transactions in your account. In order to ensure the authenticity of this transactions, we have taken precautionary measures to prevent further reloads at this juncture to ensure that you have indeed authorised such reload. Instant cash out using GO+ from credit card reloads may be considered as suspicious transactions as these are not regular transactional behaviour.
TNGD reserve the rights to suspend or terminate the eWallet account for repeated offenders involved in suspicious credit card reload activities.
Please refer to https://cdn-web.tngdigital.com.my/pdf/User-TC-updated-oct20.pdf, Clause 4.2