Quick Reload Payment is a service enabled when you sign up for GO+ whereby whenever your Touch ‘n Go eWallet balance is insufficient to make a payment to a TNGD merchant, you may utilise the exact amount needed from GO+ to complete your payment seamlessly.
All payments and transfers of balances between Touch ‘n Go eWallet users are supported by this service and will be carried out in the following order of priority:
Payment Order Priority (please refer to the illustrated scenarios below)
- eWallet balance
- Quick reload payment (if customer registered for GO+)
- Quick payment (Credit/ Debit Card) (if customer has enabled this function)
- For more info please refer to article - What is Quick Payment?
Payment scenario - Online/Offline purchase
Scenario-1 | Scenario-2 | Scenario-3 | Scenario-4 | |
Transaction amount | RM3.00 | RM3.00 | RM3.00 | RM3.00 |
Total Balance* | RM4.00 | RM4.00 | RM4.00 | RM5.00 |
eWallet Balance | RM3.00 | RM2.00 | RM2.00 | RM2.00 |
GO+ Balance | RM1.00 | RM2.00 | RM2.00 | RM3.00 |
Quick payment status | Disabled | Disabled | Enabled | Enabled |
Source of funds for payment | eWallet Balance (full transaction amount deducted) |
Payment failed (both eWallet and GO+ having insufficient balance) |
Quick payment (full transaction amount paid with credit/debit card) | GO+ balance - full transaction amount deducted |
*Total balance = eWallet balance + GO+ balance
Payment scenario - Toll
Scenario-1 | Scenario-2 | Scenario-3 | Scenario-4 | |
Transaction amount | RM3.00 | RM3.00 | RM3.00 | RM3.00 |
Total Balance* | RM4.00 | RM4.00 | RM4.00 | RM5.00 |
eWallet Balance | RM3.00 | RM2.00 | RM2.00 | RM2.00 |
GO+ Balance | RM1.00 | RM2.00 | RM2.00 | RM3.00 |
Quick payment status | Disabled | Disabled | Enabled | Enabled |
Source of funds for toll charges | eWallet Balance (full transaction amount deducted) |
Unable to pass toll (both eWallet and GO+ having insufficient balance) |
Unable to pass toll (both eWallet and GO+ having insufficient balance) Quick payment unable to pay for toll payment |
GO+ balance (full transaction amount deducted) |
*Total balance = eWallet balance + GO+ balance
Payment scenario – P2P Transfer
|
Scenario-1 |
Scenario-2 |
Scenario-3 |
Transfer amount |
RM10.00 |
RM20.00 |
RM30.00 |
Total Balance* |
RM30.00 |
RM30.00 |
RM30.00 |
eWallet Balance |
RM10.00 |
RM10.00 |
RM10.00 |
GO+ Balance |
RM20.00 |
RM20.00 |
RM20.00 |
Quick payment status |
Enabled/Disabled |
Enabled/Disabled |
Enabled/Disabled |
Source of funds for transferring money to other Touch ‘n Go eWallet users |
eWallet Balance |
GO+ Balance |
Unable to transfer. The allowable transfer amount is the highest amount between your eWallet balance and GO+ balance, whichever higher. |
*Total balance = eWallet balance + GO+ balance
*Quick reload payment for transfer is not applicable for DuitNow Transfer
Quick Reload Payment maximum amount of transaction
The maximum amount that you can transact with Quick Reload Payment is based on your ewallet tier except for Premium wallet tier.
For Premium wallet tier, you are unable to do any transaction above and equal to RM10,000.
For more info please refer to article Tier & Benefit