How do I submit my cooling-off request? 11 October 2021 01:31 Updated Please call Principal Customer Care at +(603) 7723 7262 or chat with us via WhatsApp; you will be advised and guided on how to perform the cooling-off request. Related articles When can I get my refund upon submission of the cooling-off request? Who is entitled to the cooling-off period? What is a cooling-off period? Is the cooling-off period applicable to subsequent Cash Ins? Can I change my mobile number?