You would have to initiate a card replacement as shown in the question “How do I replace my card?” in the “Replacement” section.
Articles in this section
- When can I start using my card?
- Do I need to top-up my card?
- What is the payment order of my card payments?
- How do I see my card details?
- What is the difference between my Touch ‘n Go eWallet PIN and Visa card PIN?
- I’m required to enter a one-time-password (“OTP”) when I make an online transaction. What is this?
- Can I use my card overseas?
- Can I use my physical card to make contactless payments?
- How can I control how much I spend for each contactless transaction?
- Can I withdraw cash with my Visa Card?