How to prevent an account from turning dormant? 14 September 2022 04:40 Updated Perform any reload, payment, transfer or simply login to the eWallet. Related articles Will users be notified prior to an account turning dormant? How to reactivate a Dormant Account? What happens to a Touch ‘n Go eWallet dormant account? How can I terminate my Touch 'n Go eWallet account? What will happen to my account if I am not an active user?